It makes my char grilled greats look awesome!
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Shipping
We aim to provide a seamless and efficient shipping experience for our customers. Here’s everything you need to know about our shipping policy.
Shipping Destinations: We currently ship to the following countries:
For shipping outside of these countries, please reach out to our customer support team through the "Contact Us" form.
Duties and Import Taxes
Please note that duties and import taxes are charged at checkout. These fees are calculated based on the destination country’s regulations and will be displayed during the final stages of your purchase. By completing your order, you acknowledge and accept the responsibility for these additional charges, which are non-refundable and required to fulfill international shipping compliance.
Processing Time:
Shipping Time:
Shipping Methods:
Shipping Costs:
Order Tracking:
Lost or Delayed Shipments:
Need Help? If you have any questions or need further assistance with shipping, please feel free to contact our customer support team. We're here to help!
Thank you for choosing Grillbot!
Shipping
We aim to provide a seamless and efficient shipping experience for our customers. Here’s everything you need to know about our shipping policy.
Shipping Destinations: We currently ship to the following countries:
For shipping outside of these countries, please reach out to our customer support team through the "Contact Us" form.
Duties and Import Taxes
Please note that duties and import taxes are charged at checkout. These fees are calculated based on the destination country’s regulations and will be displayed during the final stages of your purchase. By completing your order, you acknowledge and accept the responsibility for these additional charges, which are non-refundable and required to fulfill international shipping compliance.
Processing Time:
Shipping Time:
Shipping Methods:
Shipping Costs:
Order Tracking:
Lost or Delayed Shipments:
Need Help? If you have any questions or need further assistance with shipping, please feel free to contact our customer support team. We're here to help!
Thank you for choosing Grillbot!
Warranty
Grillbot Automatic Grill Cleaning Grillbot Limited Warranty
Grillbot believes in and stands behind all of our products. That's why all Grillbots purchased from our online store come with a 60-day, money-back satisfaction guarantee. In addition, we offer a limited 1 warranty on all of our products. Here are the basic facts on how it works:
Warranty
Grillbot Automatic Grill Cleaning Grillbot Limited Warranty
Grillbot believes in and stands behind all of our products. That's why all Grillbots purchased from our online store come with a 60-day, money-back satisfaction guarantee. In addition, we offer a limited 1 warranty on all of our products. Here are the basic facts on how it works:
Money-back guarantee
If you'd like to return a Grillbot for a refund, you need to do so within 60 days from the delivery date.
Please note that we charge a $15 restocking fee. This helps cover the costs associated with processing returns and restocking the item.
All returned merchandise must include all original packaging and accessories.
When you opt-in for Redo at checkout, your return shipping label is FREE, allowing you to return any item(s) in your order for a refund or store credit without covering the shipping.
*Restocking fees still apply.
Received a Damage or wrong product?
If your machine arrived damaged or you have received the wrong product please contact us at
NOT COVERED:
Misuse due to direct contact with fire, water damage or falls off grill due to not closing the lid, use on any surface other than a barbecue grill.
Grillbot FlipTray Return Policy
Grillbot Heat Shields Return Policy
Grillbot Accessories Return Policy
Accessories - including brushes, batteries, skins, quick-release connectors, and other add-ons are not eligible for return or warranty coverage unless they arrive with a manufacturer defect or returned unused as part of a gift order.
To report a defect:
Not Covered:
Money-back guarantee
If you'd like to return a Grillbot for a refund, you need to do so within 60 days from the delivery date.
Please note that we charge a $15 restocking fee. This helps cover the costs associated with processing returns and restocking the item.
All returned merchandise must include all original packaging and accessories.
When you opt-in for Redo at checkout, your return shipping label is FREE, allowing you to return any item(s) in your order for a refund or store credit without covering the shipping.
*Restocking fees still apply.
Received a Damage or wrong product?
If your machine arrived damaged or you have received the wrong product please contact us at
NOT COVERED:
Misuse due to direct contact with fire, water damage or falls off grill due to not closing the lid, use on any surface other than a barbecue grill.
Grillbot FlipTray Return Policy
Grillbot Heat Shields Return Policy
Grillbot Accessories Return Policy
Accessories - including brushes, batteries, skins, quick-release connectors, and other add-ons are not eligible for return or warranty coverage unless they arrive with a manufacturer defect or returned unused as part of a gift order.
To report a defect:
Not Covered:
Overall rating: 4.9 / 5 from 268 reviews.
It makes my char grilled greats look awesome!
Rick R. 5/5 Verified
The Grillbot is hands down one of the best inventions. You turn it on and forget about it. It cleans so very well. The bristles are easy to detach and throw in the dishwasher. My husband said this is one of the best gifts he has ever received. Going now to buy two more for Christmas presents.
Heather H. 5/5 Verified
It’s fun to watch and did a great job cleaning the grill!!!
Marianne O. 5/5 Verified
Wow, it really works!
Edward D. 5/5 Verified
I bought the Grillbot for my son and he loves it. Going to use it tonight after BBQing.
Florence S. 5/5 Verified
Tools all in one place
Richard H. 5/5 Verified
I like the fact start it and leave it and it’s done
Dennis G. 5/5 Verified
I’m in love with my GrillBot … so easy peasy to use and it cleans perfectly. You will not be disappointed and it’s worth every penny!
Jill E M. 5/5 Verified
The return was easy
Traci M. 5/5 Verified
My husband loves the Grillbot. He has a smoker and usually has something cooking for several hours. The mess left on the grill really is a chore to clean after cooking for so long. However, the Grillbot makes short work of cleaning the grill. I recommend the grillbot to anyone who uses a grill.
Janet L. 5/5 Verified
Didn’t like how it banged around in the grill and it wasn’t we thought it would work.
Cathy B. 1/5 Verified
New robot is working great. I still might replace the motors on the old one.
Paul S. 5/5 Verified
Son-in-law loved it
Daniel J. 5/5 Verified
Love it! No more cleaning with a brush.
Trina S. 5/5 Verified
Nope
Lester B. 5/5 Verified
Gave it to my son-in-law, he really liked it.
Frances R. 5/5 Verified
Nice
Monica G. 3/5 Verified
thtjjg
John B. 4/5 Verified
Need to fix the clips on the holder . Don’t unlock or lock easily
Richard L. 4/5 Verified
Haven’t need free returns or package protection. That seems like an odd peripheral issue to be the focus of your survey. I have a 32” Paradise Grill with stainless grates. The nylon brushes only do a fair job of getting the food off. I purchased the extra brush set but would have preferred to be able to select my own combinations. I will try the brass brushes next but I don’t have high expectations for them. I do expect the stainless brushes to do a thorough job. It seems to me that you should develop a tool to clean between the grates. I bought a contoured stainless brush from Home Depot for that. It may have been made by Weber but the contour does not fit the spacing of my flat grates.
Dave B. 5/5 Verified
Works well
Jonathan G. 5/5 Verified
I got one as a gift and loved it so, I bought this one for my son- in- law. He loves his too.
Craig S. 5/5 Verified
Works great!! Love it!
Michelle R. 5/5 Verified
IT WORKS
John T. 5/5 Verified
I bought it as a gift and they loved it.
Mary F. 5/5 Verified
Thanks works great!!
Catrena G. 5/5 Verified
Better than I expected.
Candice D. 5/5 Verified
Got this for my dad for Christmas. He loves it!
Juliette B. 5/5 Verified
it did the trick, I got a son that when he wants something he just buy it so christmas presents are hard to get for him but he saw the grill cleaner he never thought of it and he barbeque all the time and he loves it .
David B. 5/5 Verified
I purchased as a gift and he hasn't used it yet
Marsha M. 5/5 Verified
Grillbot, was very helpful in replacing the item box. Normally if the item isn’t damaged I really don’t care about the condition of the box, however I’m donating to a company for a fund raiser. Christmas time is a busy time for companies and I asked if they could ship the box after they settled down, they said they make that happen. No follow up emails and the box was sent to me at a later date. Now that’s costumer satisfaction for sure 👍! Thank you Kelly and all involved!
Brad Baeten B. 5/5 Verified
I bought this for my brother for Christmas. He tried it and said it worked really well and really likes it.
Elaine P. 5/5 Verified
Nice
Shirley D. 5/5 Verified
My husband loved it
Belinda M. 5/5 Verified
I got this for my husband for Christmas. We grilled steaks and could hardly wait for the grill to cool so we could try it out. We were doubtful, but crossed our fingers. The grill looks brand new! Literally not a speck or spot was left. Can’t wait to try it out on something a little “messier”! Thank you!
Crystal W. 5/5 Verified
great!
Linda H. 4/5 Verified
I bought this for my husband as his Christmas present and he loves it. It works great on both his grill and smoker!
Kayla K. 5/5 Verified
I ordered the wrong item and it was easy to return. They provided a shipping label and it went out today. Back to Grillbot
Lori M. 5/5 Verified
Great Christmas gift! He loved it.
Nancy S. 5/5 Verified
Gave my husband one for Christmas. He was amazed at how well it clean his grill. Thanks for providing a great product.
Kyle F. 5/5 Verified



