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Free Returns Free Returns

Price:$2.98
Total Price
Sale price $2.53 Regular price$ 2.98
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Shipping

We aim to provide a seamless and efficient shipping experience for our customers. Here’s everything you need to know about our shipping policy.

Shipping Destinations: We currently ship to the following countries:

  • United States
  • Canada
  • Australia
  • France
  • United Kingdom (UK)
  • Germany

For shipping outside of these countries, please reach out to our customer support team through the "Contact Us" form.

Duties and Import Taxes

Please note that duties and import taxes are charged at checkout. These fees are calculated based on the destination country’s regulations and will be displayed during the final stages of your purchase. By completing your order, you acknowledge and accept the responsibility for these additional charges, which are non-refundable and required to fulfill international shipping compliance.

Processing Time:

  • Orders are typically processed within 1-2 business days.
  • You will receive a confirmation email once your order is processed.

Shipping Time:

  • Delivery times vary based on the destination:United States and Canada: 3-7 business daysInternational destinations: 7-14 business days

Shipping Methods:

  • We offer standard shipping for all orders. Expedited shipping options may be available at checkout, depending on your location.

Shipping Costs:

  • Shipping costs are calculated at checkout based on the destination and shipping method selected.

Order Tracking:

  • Once your order is shipped, you will receive a shipping confirmation email with a tracking number and link to track your order.

Lost or Delayed Shipments:

  • If your order is delayed or appears to be lost, please contact our customer support team. We will work with the carrier to resolve the issue and ensure you receive your order.

Need Help? If you have any questions or need further assistance with shipping, please feel free to contact our customer support team. We're here to help!

Thank you for choosing Grillbot!

Shipping

We aim to provide a seamless and efficient shipping experience for our customers. Here’s everything you need to know about our shipping policy.

Shipping Destinations: We currently ship to the following countries:

  • United States
  • Canada
  • Australia
  • France
  • United Kingdom (UK)
  • Germany

For shipping outside of these countries, please reach out to our customer support team through the "Contact Us" form.

Duties and Import Taxes

Please note that duties and import taxes are charged at checkout. These fees are calculated based on the destination country’s regulations and will be displayed during the final stages of your purchase. By completing your order, you acknowledge and accept the responsibility for these additional charges, which are non-refundable and required to fulfill international shipping compliance.

Processing Time:

  • Orders are typically processed within 1-2 business days.
  • You will receive a confirmation email once your order is processed.

Shipping Time:

  • Delivery times vary based on the destination:United States and Canada: 3-7 business daysInternational destinations: 7-14 business days

Shipping Methods:

  • We offer standard shipping for all orders. Expedited shipping options may be available at checkout, depending on your location.

Shipping Costs:

  • Shipping costs are calculated at checkout based on the destination and shipping method selected.

Order Tracking:

  • Once your order is shipped, you will receive a shipping confirmation email with a tracking number and link to track your order.

Lost or Delayed Shipments:

  • If your order is delayed or appears to be lost, please contact our customer support team. We will work with the carrier to resolve the issue and ensure you receive your order.

Need Help? If you have any questions or need further assistance with shipping, please feel free to contact our customer support team. We're here to help!

Thank you for choosing Grillbot!

Warranty

Grillbot Automatic Grill Cleaning Grillbot Limited Warranty

Grillbot believes in and stands behind all of our products. That's why all Grillbots purchased from our online store come with a 60-day, money-back satisfaction guarantee. In addition, we offer a limited 1 warranty on all of our products. Here are the basic facts on how it works:

  • How long does the limited warranty last?
    All Grillbots have a one-year, limited warranty for parts and labor, excluding the battery.  
  • Does the limited warranty depend on where I bought my cleaning Grillbot?
    Yes, the limited warranty is valid only on products bought through our website or on Amazon.com. Buying through an unauthorized reseller or using a product outside of North America automatically voids the 60-day, money-back guarantee and limited warranty. Proof of purchase will be required prior to receiving limited warranty service.
  • Do I have to register my Grillbot to activate the limited warranty?
    Yes. Your Grillbot's serial number must be registered to receive limited warranty service. Register your Grillbot HERE.
  • Is the limited warranty transferable with proof of purchase?
    No, the Grillbot limited warranty is not transferable. Once you register your Grillbot, you are the only one who can request limited warranty service for the length of the limited warranty.
  • What is covered?
    The Grillbot limited warranty covers manufacturing defects in materials and workmanship that might occur during normal use of your Grillbot. Consumable components like brushes are not covered. Defects resulting from improper maintenance, WATER DAMAGE, FALLS OFF THE GRILL, EXPOSURE TO FIRE, EXCESSIVE HEAT OR unauthorized repairs or failure to follow operational instructions are just a few of the items not covered. Damage caused by the use of accessories and parts, including batteries, that were not manufactured by Grillbot voids the limited warranty.
  • What if I move overseas? Will my limited warranty still be valid?
    No, both the 60-day, money-back guarantee and limited warranty are void if product is used outside North America.
  • So, if something that is covered does break, how do I get it fixed?
    Contact us to determine your problem and next steps. Replacement parts and products assume the remaining original limited warranty, or sixty (60) days, whichever is longer. All replaced parts and products become the property of Grillbot Corporation and must be returned to Grillbot. To obtain limited warranty service please register your new Grillbot HERE. For support or other information, please email us at customerservice@grillbots.com.

Warranty

Grillbot Automatic Grill Cleaning Grillbot Limited Warranty

Grillbot believes in and stands behind all of our products. That's why all Grillbots purchased from our online store come with a 60-day, money-back satisfaction guarantee. In addition, we offer a limited 1 warranty on all of our products. Here are the basic facts on how it works:

  • How long does the limited warranty last?
    All Grillbots have a one-year, limited warranty for parts and labor, excluding the battery.  
  • Does the limited warranty depend on where I bought my cleaning Grillbot?
    Yes, the limited warranty is valid only on products bought through our website or on Amazon.com. Buying through an unauthorized reseller or using a product outside of North America automatically voids the 60-day, money-back guarantee and limited warranty. Proof of purchase will be required prior to receiving limited warranty service.
  • Do I have to register my Grillbot to activate the limited warranty?
    Yes. Your Grillbot's serial number must be registered to receive limited warranty service. Register your Grillbot HERE.
  • Is the limited warranty transferable with proof of purchase?
    No, the Grillbot limited warranty is not transferable. Once you register your Grillbot, you are the only one who can request limited warranty service for the length of the limited warranty.
  • What is covered?
    The Grillbot limited warranty covers manufacturing defects in materials and workmanship that might occur during normal use of your Grillbot. Consumable components like brushes are not covered. Defects resulting from improper maintenance, WATER DAMAGE, FALLS OFF THE GRILL, EXPOSURE TO FIRE, EXCESSIVE HEAT OR unauthorized repairs or failure to follow operational instructions are just a few of the items not covered. Damage caused by the use of accessories and parts, including batteries, that were not manufactured by Grillbot voids the limited warranty.
  • What if I move overseas? Will my limited warranty still be valid?
    No, both the 60-day, money-back guarantee and limited warranty are void if product is used outside North America.
  • So, if something that is covered does break, how do I get it fixed?
    Contact us to determine your problem and next steps. Replacement parts and products assume the remaining original limited warranty, or sixty (60) days, whichever is longer. All replaced parts and products become the property of Grillbot Corporation and must be returned to Grillbot. To obtain limited warranty service please register your new Grillbot HERE. For support or other information, please email us at customerservice@grillbots.com.

Money-back guarantee

60 Days Money-back guarantee

If you'd like to return a Grillbot for a refund, you need to do so within 60 days from the delivery date. 


Please note that we charge a $15 restocking fee. This helps cover the costs associated with processing returns and restocking the item.

All returned merchandise must include all original packaging and accessories. 

When you opt-in for Redo at checkout, your return shipping label is FREE, allowing you to return any item(s) in your order for a refund or store credit without covering the shipping.

*Restocking fees still apply.

Received a Damage or wrong product?

If your machine arrived damaged or you have received the wrong product please contact us at

customerservice@grillbots.com

NOT COVERED:

Misuse due to direct contact with fire, water damage or falls off grill due to not closing the lid, use on any surface other than a barbecue grill.

Grillbot FlipTray Return Policy

  • Returnable within 30 days if unopened and unused
  • Must include original packaging and accessories
  • Used or food-contact FlipTrays are final sale
  • Contact us if you receive a damaged or incorrect item

Grillbot Heat Shields Return Policy

  • Returnable within 30 days if unopened and unused
  • Refunds only issued for confirmed manufacturer defects
  • Contact us with order number + photos if you received a defective item

Grillbot Accessories Return Policy

Accessories - including brushes, batteries, skins, quick-release connectors, and other add-ons are not eligible for return or warranty coverage unless they arrive with a manufacturer defect or returned unused as part of a gift order.

To report a defect:

  • Contact support within 30 days of delivery
  • Provide your order number and photo/video proof
  • If approved, we’ll issue a refund or replacement

Not Covered:

  • Regular wear and tear
  • Accidental damage or misuse
  • Cosmetic blemishes not affecting function

Money-back guarantee

60 Days Money-back guarantee

If you'd like to return a Grillbot for a refund, you need to do so within 60 days from the delivery date. 


Please note that we charge a $15 restocking fee. This helps cover the costs associated with processing returns and restocking the item.

All returned merchandise must include all original packaging and accessories. 

When you opt-in for Redo at checkout, your return shipping label is FREE, allowing you to return any item(s) in your order for a refund or store credit without covering the shipping.

*Restocking fees still apply.

Received a Damage or wrong product?

If your machine arrived damaged or you have received the wrong product please contact us at

customerservice@grillbots.com

NOT COVERED:

Misuse due to direct contact with fire, water damage or falls off grill due to not closing the lid, use on any surface other than a barbecue grill.

Grillbot FlipTray Return Policy

  • Returnable within 30 days if unopened and unused
  • Must include original packaging and accessories
  • Used or food-contact FlipTrays are final sale
  • Contact us if you receive a damaged or incorrect item

Grillbot Heat Shields Return Policy

  • Returnable within 30 days if unopened and unused
  • Refunds only issued for confirmed manufacturer defects
  • Contact us with order number + photos if you received a defective item

Grillbot Accessories Return Policy

Accessories - including brushes, batteries, skins, quick-release connectors, and other add-ons are not eligible for return or warranty coverage unless they arrive with a manufacturer defect or returned unused as part of a gift order.

To report a defect:

  • Contact support within 30 days of delivery
  • Provide your order number and photo/video proof
  • If approved, we’ll issue a refund or replacement

Not Covered:

  • Regular wear and tear
  • Accidental damage or misuse
  • Cosmetic blemishes not affecting function

Customer Reviews

Overall rating: 4.9 / 5 from 268 reviews.

Customer photo review of Free Returns

It makes my char grilled greats look awesome!

Free Returns

Customer photo review of Free Returns

The Grillbot is hands down one of the best inventions. You turn it on and forget about it. It cleans so very well. The bristles are easy to detach and throw in the dishwasher. My husband said this is one of the best gifts he has ever received. Going now to buy two more for Christmas presents.

Free Returns

Customer video review of Free Returns

It’s fun to watch and did a great job cleaning the grill!!!

Free Returns

Customer photo review of Free Returns

Wow, it really works!

Free Returns

I bought the Grillbot for my son and he loves it. Going to use it tonight after BBQing.

Free Returns

Tools all in one place

Free Returns

I like the fact start it and leave it and it’s done

Free Returns

I’m in love with my GrillBot … so easy peasy to use and it cleans perfectly. You will not be disappointed and it’s worth every penny!

Free Returns

The return was easy

Free Returns

My husband loves the Grillbot. He has a smoker and usually has something cooking for several hours. The mess left on the grill really is a chore to clean after cooking for so long. However, the Grillbot makes short work of cleaning the grill. I recommend the grillbot to anyone who uses a grill.

Free Returns

Gave it to my son-in-law, he really liked it.

Free Returns

Need to fix the clips on the holder . Don’t unlock or lock easily

Free Returns

Haven’t need free returns or package protection. That seems like an odd peripheral issue to be the focus of your survey. I have a 32” Paradise Grill with stainless grates. The nylon brushes only do a fair job of getting the food off. I purchased the extra brush set but would have preferred to be able to select my own combinations. I will try the brass brushes next but I don’t have high expectations for them. I do expect the stainless brushes to do a thorough job. It seems to me that you should develop a tool to clean between the grates. I bought a contoured stainless brush from Home Depot for that. It may have been made by Weber but the contour does not fit the spacing of my flat grates.

Free Returns

I got one as a gift and loved it so, I bought this one for my son- in- law. He loves his too.

Free Returns

Works great!! Love it!

Free Returns

IT WORKS

Free Returns

I bought it as a gift and they loved it.

Free Returns

Thanks works great!!

Free Returns

Better than I expected.

Free Returns

Got this for my dad for Christmas. He loves it!

Free Returns

it did the trick, I got a son that when he wants something he just buy it so christmas presents are hard to get for him but he saw the grill cleaner he never thought of it and he barbeque all the time and he loves it .

Free Returns

I purchased as a gift and he hasn't used it yet

Free Returns

Grillbot, was very helpful in replacing the item box. Normally if the item isn’t damaged I really don’t care about the condition of the box, however I’m donating to a company for a fund raiser. Christmas time is a busy time for companies and I asked if they could ship the box after they settled down, they said they make that happen. No follow up emails and the box was sent to me at a later date. Now that’s costumer satisfaction for sure 👍! Thank you Kelly and all involved!

Free Returns

I bought this for my brother for Christmas. He tried it and said it worked really well and really likes it.

Free Returns

I got this for my husband for Christmas. We grilled steaks and could hardly wait for the grill to cool so we could try it out. We were doubtful, but crossed our fingers. The grill looks brand new! Literally not a speck or spot was left. Can’t wait to try it out on something a little “messier”! Thank you!

Free Returns

I bought this for my husband as his Christmas present and he loves it. It works great on both his grill and smoker!

Free Returns

I ordered the wrong item and it was easy to return. They provided a shipping label and it went out today. Back to Grillbot

Free Returns

Great Christmas gift! He loved it.

Free Returns

Gave my husband one for Christmas. He was amazed at how well it clean his grill. Thanks for providing a great product.

Free Returns