30 Day Return Policy
All returned merchandise must be new and unused and include all original packaging and accessories.
1 year or 3 year manufacturers defect on parts & labor is available.
Please contact customer service for an RMA # (Return Authorization Number) before returning any items.
87 East 116th Street, Suite #202
New York, NY 10029
Misuse due to direct contact with fire, water damage or falls off grill due to not closing lid. Use on any surface other then a barbecue grill.
Although brushes are dishwasher safe, GRILLBOT is not. To clean, remove brushes, wipe Grillbot with damp (not wet) water or degreaser.
Brushes are strong enough for 100 cleanings. However, we recommend you inspect brushes and grill surface regularly for loose bristles and replace as needed.
Manufacturer not responsible for Ingestion of bristles by humans or animals”.