FREQUENTY ASKED QUESTIONS (FAQ)
Q: Will a grillbot make my old used barbecue grill look like new?
A: No, Grillbot is designed to clean your grill over time while still maintaining flavor. The more you use it, the better it cleans!
Q: I ordered a grillbot a while ago, when can I expect to receive it?
A: New technology takes time and we want to get it right the first time. We are working hard with our factory and will provide an answer soon. Contact us for more information.
Q: My grill does not have a lip, how do I prevent the grillbot from falling off?
A: Close the lid. We know its hard not to wanna stare but let the magic happen and come back to a clean grill.
Q: What happens if I forgot to turn off the flames or it gets too hot?
A: Grillbot has a built in sensor that will sound an alarm and shut down if grill is too hot. Wait for it to cool before running again. Grillbot is designed to be used on grill grates 250 degrees and below.
Q: Will the grillbot work on my infra-red, green egg, wrought iron, metal, gas,charcoal etc etc.. grill?
A: Yes, grillbot works on all types of grills!
Q: Will grillbot scratch or damage my very expensive grill?
A: Like a hand brush, grillbot will eventually remove some of the protected coating over time. You can reduce this by using a de-greaser first and not over-using Grillbot!
Q: How do I know what brushes are best for my grill?
A: Brass brushes are softer and most suitable for coated grill grates. Stainless steel are stronger for non-treated grates. Also available in Nylon which is softer than the Brass and Stainless Steel brushes, but will last longer.
Replacement Brushes for the Grillbot
For Stainless Steel or Porcelain Grills
Using a brass grill brush is important for these grills, as it is less likely to scratch either surface, and it won’t leave tiny bristles on the grill for food to pick up.
For Cast Iron or Expanded Steel Grills
The Stainless steel grill brushes are best. It is tough, industrial grade, and gets deep into those tiny pores in the cast iron. It’s also thin, and that’s important because you can work it along the sides of the grill grate, as well as on the top.
Tips and Tricks
Simply re-press the Grillbots button for a deep cleaning of your barbecue grill grates and regular usage will keep your grill maintained throughout the grilling season. Using a de-greaser would be helpful for stubborn stains like burnt-on sauce and cheeses. For the best cleaning results please make sure your barbecue grill is on a level surface.